Medical Receptionist

Job Title: Medical Receptionist

In this role you will:

Serve as the first point of contact for patients and visitors in a healthcare setting. This role involves managing patient interactions, handling administrative tasks, and ensuring that the office runs smoothly.

Key Responsibilities:

• Greet patients and visitors in a friendly and professional manner.

• Manage patient check-in and check-out processes.

• Schedule appointments and maintain the appointment calendar.

• Answer phone calls and respond to inquiries regarding services and procedures.

• Collect and verify patient insurance information and process payments.

• Maintain patient confidentiality and adhere to HIPAA regulations.

• Assist with medical records management, including filing and retrieving documents.

• Coordinate with healthcare providers and staff to ensure efficient patient flow.

• Handle administrative tasks such as ordering supplies and managing office equipment.

• Assist with billing and coding processes as needed.

  
  

Qualifications

• High school diploma (required)

• Previous experience in a medical office (preferred)

• Strong communication and interpersonal skills

• Proficient in using office software and electronic health record (EHR) systems

• Ability to multitask and work in a fast-paced environment

• Attention to detail and strong organizational skills

We would love it if you also had:

• Orthopedic practice experience

• Positive attitude and willingness to work as a team

• Experience with ModMed EMR system